- What is your typical response time?
- We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line directly.
- Do you offer phone support?
- Yes, we offer phone support Monday through Friday from 9am to 5pm Eastern Time. For support outside these hours, please email us or check our FAQ page for immediate assistance.
- How can I request a feature or report a bug?
- We welcome your feedback! Please use our contact form and select “Feature Request” or “Bug Report” in the subject line.
- Do you offer business or enterprise support?
- Yes. Contact our sales team at sales@unlockanypdf.com for business plans and custom solutions.